FAQS

We are a 24/7 digital network and a software application service that connects passengers to their transportation with a state of the art smartphone app called Flywheel and a 24 hours call center.

How long do I have to wait for a cab?
Our normal response time for Oklahoma City is 15-20 minutes and may be less. Neighboring cities (Except Norman) 20-30 minutes but may be less. Extreme weather effects the response time and the dispatcher can inform you on the phone how long to expect.

Do you take credit cards?
All of our vehicles accept credit and debit cards.

Do you service Norman?
At this time we service Norman for drops only. No pick-ups.

Are you open new years?
We are open 24 Hrs. a day, 7 days a week,365 a year.

Are your drivers screened?
Yes. All of our drivers go through a rigorous screening process including OSBI background check, drug & physical test and motor vehicle records MVR checked on an annual and random basis.

Are your vehicles insured?
Our entire fleet is fully insured as percity and state law requirements.

Where do I download the Cabsolutely App?
You can download our App called Cabsolutely at the app store for apple devices and Google play for android devices.

Can I pre-schedule a ride?
Yes, you can schedule your pickup at any time based on your convenience.

Do you set up company or corporate accounts?
Yes, we setup all companies, hotels, airlines and business accounts. Please call 405-600-6161.

Are your cars inspected?
All of our cars are randomly inspected throughout the year by the company and annually inspected by Oklahoma City Police Department OCPD for safety and cleanliness and all commercial for-hire documentation.

What is your refund policy?
Refunds only if cancelled 3 hours before pickup time. Please call 405-600-6161 to cancel your ride.